A Brazilian woman remains Tourist Trapped inside an active volcano in Indonesia after she fell more than 1,600 feet from a trail overlooking Mount Rinjani’s crater lake over the weekend.
The incident happened on Saturday after Juliana Marins, 26, was “abandoned” by her hiking guide, her sister Marianna told Brazilian TV station Fantástico.
Highlights
- Brazilian hiker Juliana Marins, 26, passed away after being trapped for 4 days inside Indonesia’s active Mount Rinjani volcano without rescue.
- Her family alleges abandonment by the guide and fellow hikers after she showed exhaustion during the hike.
- Juliana was discovered by tourists via drone footage, but no coordinated aid or communication followed.
- Public outrage grew over the Brazilian government’s lack of timely assistance.
Marins was hiking with a small group on Mount Rinjani when she reportedly asked to stop and rest. But the local hiking guide allegedly chose to continue on without her, Marianna Marins claimed. When the guide returned, Marins had fallen down a steep cliff into the volcano.
“She didn’t know where to go,” Marianna said. “She didn’t know what to do. When the guide came back because he saw that she was taking too long, he saw that she had fallen down there.”
Her condition remains unknown more than three days later.
Tourist Trapped 1600ft Inside Active Volcano Loses Life
Indonesia’s Gunung Rinjani National Park confirmed in a statement that drone footage showed Marins wedged on a rock ledge approximately 1,640 feet deep inside the volcano. Though she initially appeared motionless, rescue teams reportedly heard screams for help later that day, BBC reported.
A large-scale search and rescue operation is underway, but progress has been hindered by treacherous terrain, thick fog, and rapidly changing weather conditions. Helicopter access has been ruled out, and park officials say rescue teams had to retreat for safety on multiple occasions.
“For safety, the rescue team was pulled back to a safe position,” park authorities said in a statement.
Marins’ family is urgently appealing for additional support, expressing frustration with the pace of the rescue.
“A whole day and they advanced only 250 meters below, there were 350 meters left to reach Juliana, and they retreated,” read a family statement on Instagram. “We need help, we need the rescue to reach Juliana urgently!”
On Monday, the family announced that two experienced local mountaineers equipped with specialized gear were en route to the site to aid in the effort.
Marins, who is a publicist from Niterói, based near Rio de Janeiro, had been documenting her backpacking trip through Southeast Asia on Instagram, sharing images from Vietnam, Thailand, the Philippines, and Indonesia.
Her family says they learned of her disappearance through social media. A friend alleged that Indonesian authorities have given conflicting updates, including a claim that Marins had been reached and given food and water — something the family disputes.
“We’re living in a nightmare here,” the friend said in a video posted online.
The Brazilian embassy in Jakarta is reportedly helping coordinate communication between the family and the tour company involved. The embassy has not commented publicly on the incident.
By Sunday, hope had turned into desperation and anger as the family was informed that the search had been suspended temporarily due to fog and inclement weather.
Juliana’s father, Manoel Marins, directed his frustrations towards the Brazilian government during an interview with TV Globo.
“The embassy is not providing any support. The Brazilian government is not helping us either,” he said. “This is very sad and very serious. She is a 26-year-old girl, a Brazilian citizen, and no one aside from family and friends cares.”
nline, his outrage was mirrored.
“The Brazilian government sent a military jet to retrieve a woman convicted of corruption in Peru,” a user wrote. “But they TOTALLY NEGLECTED a young woman needing urgent help in Indonesia.”
“They do nothing but write with the same PR lines: ‘We are in contact with local authorities.’ Four to five days waiting. She didn’t survive,” another added.
Juliana had documented her trip to Asia since February. She managed to visit the Philippines, Vietnam, and Thailand before arriving in Indonesia. With hope and optimism, she shared her journey with friends and family—never imagining it would end in tragedy.
“Juliana didn’t do anything wrong,” one commenter wrote. “She was living her dream and trusted that she was safe. What took her life her wasn’t the fall—it was the lack of rescue, lies, and negligence.”
Now, as her loved ones mourn, many are calling for sweeping reforms to Indonesia’s rescue protocols, safety measures in Mount Rinjiani, and accountability from Brazilian authorities.
“There must be justice for this level of neglect,” a local netizen wrote. “This cannot happen again.”
